New Laptop Repair Centre in Worthing, West Sussex - NOW OPEN - 01903 200 222
The Laptop Workshop is Expanding
We have recently opened a new store in Worthing, West Sussex adding to our successful stores in Haywards Heath and Uckfield in Sussex. The new state of the art store in Worthing has a fully equipped computer repair centre as well as a large selection of laptops, PC's and accessories for sale.
Many customers like to research computers on our online store and then come into one of our retail stores where we can provide specialist information as well as see the laptops and try them out yourself.
We aim to offer something many retailers fail to offer – excellent service and low prices. We pride ourselves on our quality of service. We believe that the best form of marketing is through word of mouth and that those companies who succeed do so as a result of listening to their customers. We feel that this is what differentiates us from other retailers. We feature many product lines from top manufacturers such as Acer, Dell, HP, Toshiba, Fujitsu Siemens, Sony, Logitech and Samsung, to name but a few.
We want our customers to phone us if they need help or are unsure about which product maybe right for them – this is why we put the phone numbers of our stores on every page of the website and in all of our literature – we do not want to hide behind the technology and confuse our customers like many companies can do.
At The Laptop Workshop we realise that buying a new laptop is a complicated and difficult decision. This is why we have friendly, knowledgeable staff on hand to answer your questions or queries – even after purchase! Our phone lines are open 6 days a week, with someone always ready to help.
Whilst we always aim to achieve a superb standard in customer care, we also believe in setting out customer’s expectations. For those new to buying goods on the web, there are areas unique to e-tailing which can cause problem - payment and delivery:
Payment
Due to the rise in credit card fraud, we need to manually review most orders. Sometimes we may either need to speak with you before processing the order or ask you to email or fax over additional ID. In some instances, the banks will place a block on your card not because the funds aren’t available but because they want to make sure that the genuine cardholder has ordered the goods. We understand this can be frustrating but reducing fraud not only allows us to keep our prices competitive but ultimately makes it safer for you to do business with us. If you want a speedy delivery, we ask that you regularly check your email, text and voice mail messages to avoid needlessly waiting in for a delivery that hasn’t yet been despatched.
Delivery
We aim to deliver most items next working day. If we have emailed you to let you know your order has been despatched and it hasn’t arrived as planned, please contact us (see details below) and a member of the team will be happy to help.
Haywards Heath Store Telephone: 01444 414 292
Worthing Store Telephone: 01903 200 222
Uckfield Store Telephone: 01825 767 722
Email: support@laptopworkshop.com
June 2009
Hello
I thought I would send you a mail to say thank you for the really excellent improvement in the performance of my MESH Elite pc that you serviced this week and I collected yesterday afternoon. The upgrade of the RAM which you advised has also been well worth the effort.
The performance of my pc had degraded quite badly and I only wish I had bought my MESH to you earlier!
It was a pleasure dealing with you and once again thank you. I was recommended to you and would certainly use your services again and recommend you to others.
Best wishes
Peter
Peter Baxter
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January 2009
wasn't sure which department to send this to, just wanted to say that this business is very impressive, so far i have never experienced a laptop repair service that has been so fair and honest and so reasonably priced. I wont consider taking my laptop anywhere else and will certainly reccommend the business to anyone who needs your services. Thank you very much for allowing me to trust laptop shops again!
Jessie
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October 2008
Just a quick email to say thank you very much for the excellent service you provided for me regarding my laptop! Had to have motherboard replaced by HP, and I appreciate the lengths you went to to get it repaired as quickly and cheaply as possible. Definitely worth buying the laptop from you.
M. Maxwell
October 2008
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October 2008
Just a quick email to say thank you very much for the excellent service you provided for me regarding my laptop! Had to have motherboard replaced by HP, and I appreciate the lengths you went to to get it repaired as quickly and cheaply as possible. Definitely worth buying the laptop from you.
M. Maxwell
October 2008
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"Fixed my laptop very quickly replaced my hard drive on my poorly laptop very quickly, very impressed, keep up the good work.
Ben
September 2008
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"Stood on my screen and cracked it, screen replaced within 24 hours by laptop workshop!!! Very good service would recommend to others."
September 2008
J. Newton
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"After looking at the large multiples, I decided to buy from The Laptop Workshop as their website offered detailed descriptions of each laptop so it was easy to compare and choose the laptop that was right for me. I had some specific requirements and wanted to upgrade my memory. One call to the helpful team was all it took - professional and friendly service, as another reviewer has put on here they seem human!
The laptop arrived next day and was even black wrapped so it was in pristine condition. I haven't needed to contact them again, but have no hesitation to expect anything other than first class service."
P. Bowen (June 2008)
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After looking around at other websites I phoned The Laptop Workshop up, who were very helpful and seemed 'human' - they didn't baffle me with jargon so I ordered a laptop from them which arrived within 12 hours - absolutely fantastic.
I could not recommend the service or praise the help more highly... keep up the good work!
D. Smith (May 2008)
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Quick delivery and good customer service. Will use again.
J. Salagee (Feb 2008)
Dear Laptop Workshop,
Wasn't sure which department to send this to, just wanted to say that this business is very impressive, so far i have never experienced a laptop repair service that has been so fair and honest and so reasonably priced.
I wont consider taking my laptop anywhere else and will certainly reccommend the business to anyone who needs your services. Thank you very much for allowing me to trust laptop shops again!
Best wishes
Jessie
Jan 2009
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Dear Sirs
I would just like to thank you for the excellent service that I received when I brought my laptop in to be fixed last week.
Everyone that dealt with me was professional and attentive and willing to answer all my questions.
I will, and have, recommended you to everyone I know.
Kind Regards
C. Stephens
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